Sales and customer service are a critical component to a successful practice and happy patients. This workshop will teach you the top 5 sales strategies to grow your business.
Sales and customer service is the core of any successful business. The aesthetics patient is smart, savvy, educated and has a lot of choices when choosing one practice over another. How will you stand out? Why is your practice different? Having a well-trained, knowledgeable and professional team is the difference between “Good and Great”. Terri’s passion for sales, customer service stems from her 16 year career managing and training sales teams that led to peak performance. She also has real world experience as she managed a medical spa in Beverly Hills and by training the team, the business grew 600%.
This 1.5 day sales training will give your team a proven methodology to create a warm and engaging connection with both new and existing clients, a skillful mix of questioning skills and objection handling, the LAER model and to recognize opportunities, diffuse objections and provide solutions. The training covers the 7 Steps to the Patient Experience with a focus on the art of phone skills, converting web leads, what a high converting patient consultation looks like, personality types, closing and patient retention.
What is it costing you by not investing in your team? If you could schedule or gain 1-2 more patients a day or earn an extra $50K-$100K would that be worth the investment? Can you afford not too?
Please fill out the discovery questionnaire and let Terri and her team help your business thrive.