The Experts' Expert
In the field of Aesthetic Medicine and Plastic Surgery, Terri Ross is the Business Guru.More about Terri >>
The Magic Touch
Terri works closely with physicians, helping them develop systems and processes that will make their practices stronger. She is strategic in making the exact needed changes for their practice to open up more opportunities for growth and hidden revenue, while also strengthening organizational effectiveness.
1. Business Processes
2. Staff Efficiency
3. Profit Centers/Revenue Stream
4. Technology Utilized
Development of a Revenue Plan, Process Improvement, Staff Training & Development as well as Patient Retention & Satisfaction
Expert evaluation on practice processes and recommendation of strategies to optimize revenues and business performance
Terri knows the industry. She is smart, efficient, personable and an asset to any company.- Robert Singer, M.D., F.A.C.S.
& Laser Center
- Hired April 2014, increased business from $500K to $2.5M in 2 years
- Grew revenue by 102% in 1 year
- Increased the numbers of new patients per month by 111% from 130 to 275
- Paid down debt by 35%
- Implemented patient retention and loyalty programs that yield 22 new clients per month
- Launched new website that yields over 150 new inquiries per month with a close ratio of over 75%
Paul Nassif, M.D.
- Developed new revenue model and operational efficiencies in the area of staff training, customer service, sales and marketing and patient satisfaction.
- Recruited, hired and trained new staff
Garth Fisher M.D.
- Developed new sales and marketing plan that increased revenues by 60% in the medical spa
- Developed new sales and marketing plan for his new Biomed Spa that grew revenues to $1M dollars within the 1st year.
- Developed new pre and post surgical protocols for his skincare line that increased sales by 160%
Schedule a consultation
Schedule an introductory phone call with Terri to discuss your needs and identify the areas of opportunity for improvement and growth.